- When the BlueSYNC TWR is plugged in to charge, the LED light will illuminate red to indicate the charge. Leave plugged in for two hours to achieve a full charge to the speaker.
- Is the LED illuminated red when the USB charging cable is plugged in?
- The BlueSYNC TWR uses a micro USB charging cable. If the speaker does not appear to be charging, please try the USB cable in a different USB port or with AC to USB adapter (not included).
- Does the speaker start to charge if a different USB port is used?
- If the speaker will still not charge, please try using a different micro USB cable.
- Will the speaker charge with a different micro USB cable?
Please contact customer service if the troubleshooting above does not solve the problem.