- Please connect the included Mini USB charging cable to the BlueVIBE RLX and charge it for 3 hours. When charging, the LED on the headset will be on and red
- If not, please try using another Mini USB cable.
- Did the light come on using a different USB cable?
- After charging is complete, the LED will change from red to green to indicate a full charge.
- Did the turn from red to green at all?
Please contact customer service if the troubleshooting above does not solve the problem.