The battery charger LED lights are not glowing

  • When the charger is plugged into an outlet, a green light should come on. When a batter that needs to be charged is inserted, the light will be red and will turn green once the battery is charged.
    • Does the battery appear to be charging when inserted into the charger?
  • Make sure the rechargeable batteries contacts are properly connected to the AC charger.
    • Is the battery properly inserted?
  • Try inserting the charger into a different wall outlet.
    • Does plugging the charger into a different wall outlet solve the problem?

Please contact customer service if the troubleshooting above does not solve the problem.