ENHANCE VidBRIGHT 120 doesn't fit in a camera hot shoe

  • Make sure the hot shoe foot of the light is being inserted into the hot shoe on the camera.
    • Does the adapter fit into the hot shoe, is there an obstruction blocking it?
  • Be sure the hot shoe collar is loosened before inserting, then tightened once inserted into the hot shoe.
    • Does loosening the collar on the light allow the ENHANCE VidBRIGHT 120 to fit into the hot shoe?

Please contact customer service if the troubleshooting above does not solve the problem.