Marker on ENHANCE Memo Clock is not erasing

  • Please make sure you're using only the marker that came with the ENHANCE Memo Clock or a Fluorescent Wet Erase marker when writing on the Memo Clock acrylic board.
    •  What marker(s) are being used on the ENHANCE Memo Clock?
  • If the eraser on the included marker is not removing the drawings, please use a damp towel to erase the markings.
    • Are you able to erase the marker from the board now?

Please contact customer service if the troubleshooting above does not solve the problem.