Troubleshooting:
FM transmitters by nature are limited in their capabilities and regulated by the FCC. The relatively low power output of FM transmitters sometimes makes it unsuitable for use in some large urban areas because of the number of other radio signals. This is compounded by the fact that strong FM signals can bleed over into neighboring frequencies making the frequencies unusable with the transmitter.
When using a FM transmitter, it is important to find a station that is vacant and not being used by a broadcast company, meaning there is no audio on the station when you tune to it, you should only hear static. The prodominant feature in some vechiles is the SCAN button which will find stations that are in use, what you want to do is manually TUNE to unsued stations. If your radio has a visible TUNE button, use it to manual go station by station until an all static station is found. If a TUNE button is not visible, consult your vechiles owners manual for the location or feature which enables manual tuning.
Please contact customer service if the troubleshooting above does not solve the problem.
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