Make sure to fully charge the BlueSYNC EDG for 2 hours before using. Plug in the Micro USB cable, the LED should glow red and will turn off when fully charged.
- After fully charging the BlueSYNC EDG, press and hold the power button to turn the speaker on.
- Does the blue LED indicator glow blue to indicate power?
Please contact customer service if the troubleshooting above does not solve the problem.