Devices connected to the ReVIVE RESTORE 4000 won't charge

Troubleshooting:

• Fully charge your ReVIVE RESTORE 4000 before using. Once charged, simply plug your device into the ReVIVE RESTORE 4000 and it should begin to charge.
  • After the Restore 4000 is recharged, does a device plugged into the ReVIVE RESTORE 4000 begin charging?
• Make sure that both ends of the USB cable you are using are securely connected into your device, and into the ReVIVE RESTORE 4000.
  • Are the cables inserted securely?
• Be aware that larger devices such as tablets may not charge, the maximum output of the ReVIVE RESTORE 4000 is 1 amp.
  • Are you using a larger device such as a tablet? 
• Try using a different USB cable if one is available.
  • Does your device receive a charge now?

Please contact customer service if the troubleshooting above does not solve the problem.