USA GEAR POWERCUP MOUNT will not power on

Troubleshooting:
 
  • When the USA GEAR POWERCUP MOUNT is receiving power, the LED light next to the USB ports will illuminate blue.
    • Does the LED light come on when the device is plugged in?
  • Make sure the DC barrel is plugged into your outlet securely and the other end of the plug is securely plugged into the port on the USA GEAR POWERCUP MOUNT.
    • Does removing both connections and reinserting solve the problem?
  • Try the DC barrel in a different DC outlet or different vehicle if possible.
    • Does the USA GEAR POWERCUP MOUNT power on in different ports or vehicles?
  • Check the 5G6A 250v fuse in the end of the DC barrel, if it appears blown, try replacing it.
    • Does replacing the fuse solve the problem?

Please contact customer service if the troubleshooting above does not solve the problem.