The BlueBEAT SE is not comfortable

  • The ear hook on the BlueBEAT SE can be removed and reposition for wearing the BlueBEAT SE on either ear.
    • Does moving the ear hook for use on the other ear make it more comfortable?
  • There are alternative ear gels included for use with the BlueBEAT SE, they can be changed out.
    • Does using a different ear gel change the comfort level?

Please contact customer service if the troubleshooting above does not solve the problem.