BlueSYNC STX is not powering on


  • Please make sure the ON/OFF swtich locted on the back of the speaker is toggled to the ON position.
    • Is the switch in the on position, if so is the power LED indicator glowing?
  • Try plugging the AC adapter into a different wall outlet.
    • Does switching outlets allow the speaker to come on?
  • Please also try the speaker with 8 AA batteries
    • Does the speaker turn on with battery power?

Please contact customer service if the troubleshooting above does not solve the problem.