USA GEAR Suction Mount is hard to remove or won't release

Troubleshooting:
  •  To release the USA GEAR Suction Mount from the surface it is suctioned to, pull the two tabs on the adjustment lever out towards yourself, this will release the pressure on the suction. Then lift up on the silicon tab protruding from the suction cup to remove the mount from the surface it has been suctioned to.
    •   Does the procedure above allow you to remove the USA GEAR Suction Mount?

Please contact customer service if the troubleshooting above does not solve the problem.