The SonaVERSE USB speaker will not fit on computer

  • Please try clipping the SonaVERSE USB onto the thinnest part of the computers screen.
    • Can you fit the speaker to the thinnest part of your screen?
  • Inspect the grips and spring mechanism for damage.
    • Is there any damage to the clip or spring mechanism?
  • If the SonaVERSE USB will not stay in place or can not open wide enough, the computer screen may be too thick.
    • Does you computers screen appear to be too thick?

Please contact customer service if the troubleshooting above does not solve the problem.