Spring loaded clip will not stay attached

Troubleshooting:
 
  • Be sure to clip the ENHANCE FlexBEAM on to a solid surface, try the ENHANCE FlexBEAM on more then one surface.
    • Does the ENHANCE FlexBEAM stay attached to any surface you try?
  • The clip will best stay attached to a flat surface that is no thicker then the clip can easily open to.
    • Are you able to get the clip to stay attached?

Please contact customer service if the troubleshooting above does not solve the problem.