The included batteries are not charging

Troubleshooting:
 
  • Please try the charger in a different or known operational outlet.
    • Does switching to a different outlet solve the problem?
  • Determine which batteries are not charging, switch them to different slots or try one at a time.
    • Does this alter or change the charging state of the inserted batteries?
  • Try other Ni-MH / Ni-Cd batteries in the charger to determine if it is the charger or the batteries that is non operational.
    • Does the charger work with different batteries?

Please contact customer service if the troubleshooting above does not solve the problem.