Solar ReStore is not charging a device by solar power

• The Solar ReStore is not designed as an ACTIVE solar charger. You must first place the Solar ReStore in direct sunlight for 1-6 hours, and please be sure that the control switch is in the OFF position. After it has charged in direct sunlight, you should then connect your device to the Solar Restore for a battery boost.
• Please note, 6 hours of direct sunlight is required to charge the Solar ReStore to 50% capacity. You will see the status LED glow RED to indicate solar charging.
• Please make sure that the Flexible LED light is not on.

Please contact the retailer or manufacturer for assistance if the above steps do not solve the problem.