The SonaWAVE HD is not responding to the wireless IR remote

  • Try replacing the battery inside of the remote with a new one.
    • Does changing the battery solve the problem?
  • Make sure the remote is pointed directly at the speaker system and that there is no other wireless devices blocking the signal.
    • Will the remote still not work even if it is pointed directly at the system?
  • Try all the buttons on the remote to determine if only some or all of the remote functions are not working.
    • Is it all the buttons that are not working, or only some?

Please contact customer service if the troubleshooting above does not solve the problem.