The ENHANCE Voltaic 2 Gaming Headset is plugged in but there is no sound


  • Please ensure that the USB cable is securely plugged into a USB port on your computer.
    • Was the USB securely inserted?
  • Please try multiple USB ports on the computer.
    • Is the issue present across all ports or only some?
  • Please ensure that the headset is selected as the default audio output device in the sound settings of your computer.
    • Was the headset selected as the default audio output device?
  • Please ensure volume on both the headset and your computer are tuned to appropriate levels.
    • Does adjusting the volume on the computer or headset allow audio to be produced?