Play, Pause, Previous Song, Next Song buttons do not work

• Some of these functions need the Bluetooth device paired with FlexSMART X2 Mini to support AVRCP (Audio/Video Remote Control Profile).  Please make sure your mobile phone or Bluetooth transmitter supports AVRCP.
• When using the 3.5mm line-in port for audio, these controls do not have a function. These buttons will only work when paired to the device via Bluetooth.
• If using an Apple device, be sure it has software version 4.0 or higher, if it does not then the software will need to be updated.

Please contact customer service if the troubleshooting above does not solve the problem.