Can not adjust volume on Mama PandaPAL

  • Volume on the Mama PandaPAL is adjusted by touching the ears.
    • When you touch the ears does the volume go up or down?
  • The left ear is for turning the volume down, the right ear is for turning the volume up.
    • Does the volume go down when touching the left ear, does it go up if you touch the right?
  • The ears are touch sensative, keep a finger on the ear and release when volume is at the desired level.
    • Does keeping your finger on the ear instead of touching and releasing solve the problem?

Please contact customer service if the troubleshooting above does not solve the problem.