ENHANCE Pro Gaming Mouse Bungee not powering on

Troubleshooting:
  • Plug the ENHANCE Pro Gaming Mouse Bungee into a USB port and turn the power switch on the bottom of the device from “OFF” to “ON”
    • Does the ENHANCE Pro Gaming Mouse Bungee power on?
  • Please ensure the ENHANCE Pro Gaming Mouse Bungee is plugged into a working USB port. Try more than one port
    • Does switching to a different USB port solve the issue?