The GTV Headset can be charged with one of the included AC power adapters. Please ensure that all connections are secure.
Does the headset charge now?
You will know it is charging when there is a RED LED light on
The power adapter is not proprietary to the headset. If possible, please try using an additional micro USB cable with the headset.
Is the headset accepting a charge with an alternate cable?
Please try plugging the power adapter into another outlet or power strip.
Does changing the location allow the headset to charge?
Please try multiple outlets with the A/C adapter.
Does another outlet allow the headsets to charge?