USB pass through on Enhance LED Headset Stand, USB Hub and Mouse not working

Products > ENHANCE Products > GAMING HEADSET STAND WITH MOUSE BUNGEE
Troubleshooting:

  • The Enhance LED Headset Stand and Mouse Bungee has a USB pass-through feature. While plugged into your computer, you can use the remaining USB port on the stand for peripheral USB devices such as mice, extra keyboards, or flash drives.
    • If you plug a USB device into the other USB port on the stand, does the pass through feature work?

  • If the plugged in USB device is not being recognized by your laptop, please try a different USB device.
    • Does a different USB device work?

  • If the USB device is still not being read, try unplugging the USB end from the computer and inserting it into a different USB port.
    • Is the USB device read now?

**Please note, the pass through will not work to charge USB devices such as smart phones or tablets.**

 
Article ID: 2603, , Modified: 11/28/2022 at 4:04 PM

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