Headset will not power on

Products > ENHANCE Products > 7.1 GAMING HEADSET
Troubleshooting:

  • Please try multiple USB ports on the computer that the headset is being used with.
    • Does the issue persist across all ports or only some?
  • Try restarting the computer with your headset plugged in.
    • Does it boot up now?
  • So as to ensure it is not an issue with your PC, please try using an AC wall adapter to get power to the headset and see if it turns on.
    • What results did this yield?
Article ID: 2588, , Modified: 11/20/2023 at 4:49 PM

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