USB device is not charging when plugged into the ReVIVE MiniBOLT

• When plugged into a power outlet the LED indicator on the ReVIVE MiniBOLT will illuminate red to indicate the flow of power.
  • Does the red LED come on when the ReVIVE MiniBOLT is plugged in?
• Make sure the ReVIVE MiniBOLT is properly connected to a power source, AC or DC, try more then one port.
  • Does the red LED come on when plugged into a different outlet?
• A good connection between the ReVIVE MiniBOLT, USB cable, and the USB device is a must. Double check that all connections are secure.
  • Remove all connections, then reinsert, does this solve the problem?
• Try different USB cables to see if that cable being used is not functioning properly.
  • Does the ReVIVE MiniBOLT provide a charge if a different USB cable is used?

Please contact customer service if the troubleshooting above does not solve the problem.