Computer is not recognizing the Infiltrate Gaming Mouse

  • Make sure the mouse is connected to an operational USB 2.0 port while the computer is already running, try more than one port.
    • Does the mouse work in any other USB ports?
  • Be sure the computer is updated to the latest available operating system firmware, download any available updates.
    • Is your computer up to date or does downloading available updates solve the problem?
  • Try unplugging the mouse, wait a few seconds and then reinsert.
    • Does this solve the problem?
  • Some desktop computers only have one USB port designated for the mouse peripheral, check the back of your computer and make sure the mouse is plugged into the correct port.