Sound quality of BlueSYNC STW is not good

  • Many times the quality of your MP3, WAV, MIDI, WMV, MP4 or other audio file or source can affect the quality of the sound being produced.
    • Is all audio being listened to sound bad, or is it intermittent?
  • Please make sure that your audio file size and quality are to your expectations. Sometimes a small file will distort at high volume. Using high quality files that are larger in size will provide better sound quality.
    • Does playing different file sizes or sources yield different results?
  • Please try turning the volume down on your device, and then on the BlueSYNC STW until there is no more distortion.
    • Does turning down the volume solve the problem?
  • Try playing music from a different device or by using a different application and or music that is stored on your device. 
    • Is the sound quality different when a different media source or application is used?
  • If you are connected via Bluetooth, please ensure that there is nothing in the way of your connection and that you are at least 10 feet within the speaker for the best audio quality.