In the event that you should excitedly open your BlueSYNC STW and notice that you are missing parts (Remote Control, Base screws, or AC adapter) please immediately contact our support team at firstname.lastname@example.org
or at 1.866.796.7324.
In order to process your request as soon as possible so that you may rock out to the STW Tower Speaker, please reference the following part numbers:
GGBSSTW666BKUS - Remote Control
GGBSSTW977BKUS - Base Screws
GGBSSTW999BKUS - AC Adapter