Pairing Both Ear buds:
1. Take both ear buds out of the charging case, after charging the ear buds in the case for 1-2 hours.
2. Press and hold the power button down on each ear bud for 6 seconds until the LED indicator flashes red and blue.
3. Once the LED indicator is flashing red and blue, go into your device's Bluetooth settings and select "scan".
4. The ear buds will appear in the available device list as BlueVIBE TWS, select it for pairing. If pin is needed, please use “0000”.
5. Your device will connect to the ear buds and will alert you once the connection is complete.
Pairing Single Ear bud:
1. Take one ear bud out of the charging case, after charging the ear buds in the case for 1-2 hours. Leave 2nd ear bud in case.
2. Press and hold the power button down on ear bud for 6 seconds until the LED indicator flashes red and blue.
3. Once the LED indicator is flashing red and blue, go into your device's Bluetooth settings and select "scan".
4. The ear bud will appear in the available device list as BlueVIBE TWS, select it for pairing. If pin is needed, please use “0000”.
5. Your device will connect to the ear bud and will alert you once the connection is complete.
Please contact customer service if the troubleshooting above does not solve the problem.