- The wireless mouse is only compatible with Windows XP, Windows Vista, Windows 7, MAC OS X 10.4 or later, and Linux Kernel 2.6 or later.
- Is your computer running one of these operating systems?
- Make sure computer being used with the mouse has the latest available operating system firmware updates.
- Are all available updates installed ony our computer?
- Try the mouse in a different USB port.
- Does the mouse work in a different USB port?
- Disconnect and re-connect the mouse to the USB ports being tried.
- Did this solve the problem?
Please contact customer service if the troubleshooting above does not solve the problem.