Computer does not recognize the wired MOUSE MINIUSB mouse

  • The wireless mouse is only compatible with Windows XP, Windows Vista, Windows 7, MAC OS X 10.4 or later, and Linux Kernel 2.6 or later.
    • Is your computer running one of these operating systems?
  • Make sure computer being used with the mouse has the latest available operating system firmware updates.
    • Are all available updates installed ony our computer?
  • Try the mouse in a different USB port.
    • Does the mouse work in a different USB port?
  • Disconnect and re-connect the mouse to the USB ports being tried.
    • Did this solve the problem?

Please contact customer service if the troubleshooting above does not solve the problem.