PowerUP DV2 does not power on

  • Make sure the PowerUP DV2 is fully inserted into the DC outlet. Please remove, then reinsert the transmitter, gently apply forward pressure until it stops.
    • Does the PowerUP DV2 power on now?
       
  • Try the PowerUP DV2 in a different DC outlet or different vehicle
    • Does it work in a different outlet or vehicle?
       
  • Check the tension of the contact by pressing the metal tip down into the barrel.
    • Does the contact tip spring back out?
       
Please contact customer service if the troubleshooting above does not solve the problem.