MoodBRIGHT FLH base will not power on

  • To power on the FLH base, please plug the USB AC cable into USB power, then connect the base to the cable. on the bottom of the base, move the power switch from OFF to ON. Now to power the base, press firmly down on the base.
    • Does the base turn on?
  • If no power, please plug the USB power cable into a different USB power port.
    • Will the base power on now?
If the troubleshooting above does not solve your problem, please contact customer support.