The Restore SL4000 is not recharging


  • When the Restore SL4000 is plugged in to charge, the LED will illuminate red and shut off after 3-5 hours when the charge has reached 100%.
    • Does the SL4000 appear to be taking a charge?
  • Make sure the USB cable is securely connected into the USB port being used to charge the Restore SL4000.
    • Remove the cable from USB port, then reinsert. Does this solve the problem?
  • Try plugging the USB cable into different USB ports.
    • Will the Restore SL4000 start charging if the cable is inserted into a different USB port?

Please contact customer service if the troubleshooting above does not solve the problem.