Troubleshooting: *** NOTE: Before pairing, please turn the media volume down on your device to prevent damage to the BlueSYNC. ***
Make sure when attempting to pair to a device that there are no other Bluetooth devices in the immediate area that may interfere with your attempts to pair. If unable to pair to your desired device, try another Bluetooth enabled device.
Please contact customer service if the troubleshooting above does not solve the problem.
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