It is difficult to connect the USA GEAR BIKEMOUNT holder to the handlebars

  • Please make sure that the neck connector is lined up with the connecting slot on the USA GEAR BIKEMOUNT.
  • Make sure you hear a clicking sound to ensure a secure fit.
  • Try putting the USA GEAR BIKEMOUNT on the thinnest part of the bicycle handlebar.
  • Be sure to tighten the adjustment knob so the fit is tight against the handlebars.

Please contact customer service if the troubleshooting above does not solve the problem.