BlueSYNC SBR is not turning on

  • Plug the AC wall adapter into the back of the BlueSYNC SBR and plug the other end into a AC wall outlet. Press the power button on the side of the speaker.
    • Does the speaker turn on?
  • If the speaker does not turn on, try pressing the power button on the remote.
    • Does the speaker turn on now?
  • If no power still, unplug the speaker and try plugging it into a different wall outlet.
    • Does the speaker receive power now?
If the troubleshooting above does not solve your problem, please contact customer service.