ENHANCE GX-M2 mouse buttons not working

• There are a few different buttons on the ENHANCE GX-M2 gaming mouse. They include a DPI up and down (+ and -) buttons in the center of the mouse which will adjust how sensitive the mouse is to movement, a profile button, as well as back and forward buttons on the side of the mouse.
  • When clicking the DPI up and down buttons, does your mouse become more sensitive to movement?
• If you press the back and forward buttons and they are not working, they may not be programmed for the game you're using or have no effect.
  • Try different games or internet browsers for the back and forward buttons, do they work now?

Please contact customer service if the troubleshooting above does not solve the problem.