- Upon first receiving the BlueSYNC SPB, fully charge the battery via USB power for 4 hours. After a full charge, fully drain the internal battery, then fully charge it again. Repeat this cycle 4-6 times for optimum battery performance. On a full charge the BlueSYNC SPB should last for about 12 hours of music playback.
- Are you still experiencing low battery life from the BlueSYNC SPB after exercising the battery?
- If you're using the BlueSYNC SPB as a battery backup, it has a 2200mAh internal battery, with a full charge it should be able to provide 1 full charges to a device with an 2200 mAh battery.
- Is the BlueSYNC SPB providing an optimal charge to your device?
Please contact customer service if the troubleshooting above does not solve the problem.