Troubleshooting:
The ReVIVE PowerUP NG5P can output a maximum of 6A at 5V across all ports. The more devices that are plugged into the NG5P, the lower the output get's. Output will be divided evenly amongst each device plugged into the ReVIVE PowerUP NG5P.
Most tablets need at least 2A - 2.1A to receive a charge, smartphones and smaller devices typically need at least 1A for a charge.
If you have two tablets plugged into the ReVIVE PowerUP NG5P, chances are 4.4A will be drawn from the device, leaving the user with 1.6A left. This is enough amperage to charge a smartphone, but then all the power would be distributed with none remaining for any other devices.
Please contact customer service if the troubleshooting above does not solve the problem.
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