- When the BlueSYNC BR2 is plugged in to charge, the LED light will illuminate indicate power.
- Is the LED illuminated when the USB charging cable is plugged in?
- The BlueSYNC BR2 uses a Mini USB cable for charging. If the speaker does not appear to be charging, please try the USB cable in a different USB port or different AC to USB adapter.
- Does the speaker start to charge if a different USB port or adapter is used?
- If the speaker is still not charging when plugged in and after trying a different USB port or adapter, please try using a different Mini USB cable if one is available.
- Does trying a different Mini USB cable allow the speaker to charge?
Please contact customer service if the troubleshooting above does not solve the problem.