- Make sure to FULLY charge the BlueSYNC BR2's battery before first use. A full charge should take 2 hours and the battery should last about 6-8 hours on one charge.
- Is your battery lasting about 6-8 hours?
- If not, you may need to exercise the internal battery. This means FULLY charging the BlueSYNC BR2 battery, then FULLY discharging the battery until it dies. Repeat this cycle 4-6 times.
- After exercising the battery, does the battery life increase?
Please contact customer service if the troubleshooting above does not solve the problem.