- When you first receive the Move L3D speaker, please plug it in to charge for 2-3 hours with the included AC charger in order to receive a full charge.
- Does the LED indicator glow red when it is plugged in and charging?
- Please try plugging the AC adpater into a different wall outlet.
- Does the Move L3D begin charging when plugged into a different wall outlet?
- When the Move L3D is fully charged, the LED indicator will glow green
- Does the LED indicatror turn green to indicate a full charge has been achieved?
If the troubleshooting above does not solve the problem, please contact customer service.