Ear buds are not fitting / uncomfortable

Troubleshooting:
  • Please modify the headphone fit by changing the silicon gels, there are 3 different sizes that were included within the packaging.
    • Do any of the alternate ear gels provide a better fit?
  • If you're having troubles changing out the different gel sizes, try flipping the gel inside out, then inserting it onto the bud.

 

Please contact customer service if the troubleshooting above does not solve the problem.

 

 
 

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