Lights are not working (SonaVERSE O2i only)

Troubleshooting:

  • The SonaVERSE O2i model has built in lights with a LED control wheel built into the cord. When the control wheel is turned, it will turn the blue accent lights on and off.
    • Does turning the wheel on the LED control turn the lights on and off?
  • If the lights are not turning on, please try plugging the SonaVERSE O2i into a different USB port.
    • Does switching to a different USB port solve the problem?

Please contact customer service if the troubleshooting above does not solve the problem.

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