- To power the BlueSYNC MCX speaker on, make sure the AC adapter is plugged securely into the back of the speaker, and into a working AC outlet. Move the power switch on the back from OFF, to ON. When the speaker is receiving power, there will be a red LED glowing near the power/pairing button.
- Does the speaker turn on?
- If the speaker is still not turning on, please unlplug the speaker and try a different AC outlet.
- Does switching to a different outlet solve the problem?
Please contact customer service if the troubleshooting above does not solve the problem.