Troubleshooting: Volume adjustment, Quick scan, and the Forward/Back/Play/Pause controls will only work with Bluetooth connectivity, if an auxiliary cable is plugged into the line in or line out ports of the FlexSMART X2 it disabled the Volume and Quick scan features of the device. Before proceeding with troubleshooting, please unplug any auxiliary cable inserted into either the Line In or Line Out ports. For Bluetooth connectivity only, an auxiliary cable is not needed.
Please contact customer service if the troubleshooting above does not solve the problem
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