LED light on the bottom of Groove Pal Jr is not on

Troubleshooting: 

  • The LED light on the base of the Pal Jr speakers can be toggled on and off. The power switch has three positions, OFF/ ON / LED. In order for the LED to be on, the switch needs to be all the way switched to LED, or the "light bulb" symbol.
    • Is the switched turned to the light bulb symbol, is the LED on now?
  • If the LED is still not on, please try the speaker with new batteries, or if using with the Mini USB cable, please try a new cable.
    • Is the LED on now?

Please contact customer service if the troubleshooting above does not solve the problem.

 

 
 

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