SonaVERSE EQ is not powering on

  • Make sure the AC adapter is plugged into the back of the SonaVERSE EQ, then turn the Power/Volume button to power the speaker on.
    • Does the SonaVERSE EQ power on?
  • Try plugging the AC adapter into a different wall outlet, verify the outlet being used powers other devices.
    • Does the SonaVERSE EQ turn on now? 

Please contact customer service if the troubleshooting above does not solve the problem.



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