- Make sure the AC adapter is plugged into the back of the SonaVERSE EQ, then turn the Power/Volume button to power the speaker on.
- Does the SonaVERSE EQ power on?
- Try plugging the AC adapter into a different wall outlet, verify the outlet being used powers other devices.
- Does the SonaVERSE EQ turn on now?
Please contact customer service if the troubleshooting above does not solve the problem.