- Underneath the cradle, there is a arm lock nut. To rotate the cradle, turn the nut counter clockwise to loosen the cradle.
- Does loosening the arm lock nut allow you to articulate the cradle arm up to 360 degrees?
- Once the cradle arm is in the desired position, tighten the arm lock nut clockwise.
- Is the cradle arm now tight enough so that it does not move?
Please contact customer service if the troubleshooting above does not solve the problem.