Forward/Back/Play/Pause on SonaVERSE BX does not work

Troubleshooting:
  • Forward/Back/Play/Pause functions only work if a memory card or flash drive is being used.
    • Are you connecting one of these devices, or do you have the SonaVERSE BX plugged into a media device?
  • The SonaVERSE BX only has the ability to operate the Forward/Back/Play/Pause functions when the buttons are being pressed and using a memory card or flash drive.
    • While using a memory card or flash drive, does pressing the Forward/Back/Play/Pause buttons work?

 Please contact customer service if the troubleshooting above does not solve the problem.

 

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